Term and Conditions

Welcome to Glamdira Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium beauty products. By accessing glamdira.com and making a purchase, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing and using glamdira.com, you confirm that you are at least 18 years old or using the site under parental supervision. Our website and all content, including product images, descriptions, and branding, are the exclusive property of Glamdira Sales and protected by intellectual property laws.

1.2 Prohibited Activities

You agree not to:

• Copy, reproduce, or distribute any content without permission
• Use our products for any commercial purpose without authorization
• Engage in any activity that may disrupt website functionality
• Attempt to access restricted areas of the website

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our eyeshadows, foundations, lipsticks, setting sprays, and primers. However, slight variations in color may occur due to monitor settings. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You confirm that the payment method used is yours or you have authorization to use it.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Times

Please allow 1-2 business days for order processing plus shipping time. Delivery times are estimates and not guaranteed, especially during peak periods.

4.3 Shipping Restrictions

We currently ship to most regions except Asia and remote locations. You are responsible for any customs duties or taxes in your country.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. To qualify:

• Items must be unused, unopened, with original packaging
• All safety seals must be intact
• Proof of purchase is required

For health reasons, we cannot accept returns on opened makeup products.

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Complete the Return Request Form
3. Wait for approval (within 2 business days)
4. Ship items to our Charlotte facility

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login details.

6.2 Product Use

You agree to:

• Use products as intended and according to manufacturer instructions
• Discontinue use if irritation occurs and consult a physician
• Keep products away from children

6.3 Compliance with Laws

You agree to comply with all applicable laws regarding online conduct and content transmission.

7. Limitation of Liability

Glamdira Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product allergies or sensitivities (always patch test first)
• Delivery delays beyond our control
• Incorrect use of products

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Glamdira Sales
4672 Marion Street
Charlotte, US 28208
Email: [email protected]